The Porcelain Knob Shop is committed to ensuring your privacy as a guest and a customer. We gather personal information through registration and online orders to improve your overall experience on our web site. We also use Yahoo! Store technology that allows us to recognize what Internet Service Provider you are coming from when you visit us. And in an effort to offer you the best and most current information, we may contact you with news about our products, services, sales and events. All of these things are done for your benefit as a visitor to The Porcelain Knob Shop. The Porcelain Knob Shop does NOT share or sell names or any other information about our online visitors. We are part of the Yahoo! Store system. Please see Yahoo's! Privacy Policy. All online transactions are handled with industry-standard SSL encryption. When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to our Yahoo Store server. For added security your credit card number is also encrypted when it is stored on disk. All credit card numbers are deleted after 30 days from the server. According to CNN, "The prevalent opinion...is that on-line credit card use is actually no riskier for consumers than traditional "low-tech" transactions." We order products online all the time, both as a company and as individuals. When we use a credit card to buy something online, we feel at least as safe as we would using one in a brick and mortar store or restaurant. Note: If you order MULTIPLE items, your browser "may" display one or more security warnings. This sometimes happens when shoppers move back and forth between our secure order form and our shopping areas, and occurs ONLY BECAUSE OUR ORDER FORM IS SECURE, and is protected by state-of-the art security features.The warning serves to notify shoppers that they are leaving our secure area (the order form) for our regular shopping areas. The information you have entered on the order form is TOTALLY PROTECTED and never leaves the secure area of our site. Please click on "Help" for more info. Any questions or comments? Email: pknobs@yahoo.com or Write to: The Porcelain Knob Shop , P. O. Box 6575 , Laguna Niguel, Ca. 92607 ; Telephone/Fax: (949) 716-0465